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Roatan Anderson Tours

Payment & Cancellation

Payments & Cancellations policy

When you book a reservation for an excursion through Roatan Anderson Tours website, all tour purchases must make a deposit or be paid for at time of booking and are subject to confirmation from Roatan Anderson Tours within four business days after purchase. Customers will be fully refunded, if the order cannot be confirmed. There is no charge or service fee for processing credit or debit card payments. Your payment will be listed as Roatan Anderson Tours on your credit or debit card statement.

No refunds are available once a tour or service has commenced, in respect of any packages, meals or any other services utilized. All tours are rain or shine unless canceled by Roatan Anderson Tours. If canceled by Roatan Anderson Tours, or you are traveling by ship and the scheduled stop is canceled your payment is fully refundable.

If you are canceling within seven business days of your scheduled excursion date your payment are non-refundable. Canceling a booking with Roatan Anderson Tours can result in cancellation fees applied by Roatan Anderson Tours. You will be notified via email of the total cancellation fees when canceling any booking

The value of the transaction may be subject to taxes, foreign transaction, currency exchange or other fees. Your bank, credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amounts displayed on or affiliated website, please contact your bank or card company if you have any questions concerning any applicable conversion or fees.


Prices listed on Roatan Anderson Tours website are per person, unless otherwise specified.  All prices are based on the local tariff at the time of quoting, converted at the prevailing foreign exchange rate as determined by Roatan Anderson Tours.

Price quotations are subject to change without notice, until a booking has been confirmed, unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.